This Privacy Policy explains how CommentHunter ("CommentHunter", "we", "us", or "our"), operated at https://commenthunter.click, collects, uses, discloses, stores, and protects information when you use our website, web application, APIs, and related services (collectively, the "Service").
By using the Service, creating an account, or signing in with Google, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
CommentHunter is a software tool that helps users extract, export, analyze, and manage publicly available comments and related metadata from social platforms and other public web sources that the user provides via URL. The Service is provided by the operator of commenthunter.click.
For privacy requests, contact maksgamal@gmail.com. Product support: max@mail.commenthunter.click.
When you create an account or sign in, we may collect:
If you choose Continue with Google, Google shares with us basic profile information according to the OAuth scopes we request. Those scopes are limited to standard sign-in profile information, typically:
We use Google user data only to:
We do not receive or store your Google password. We do not sell Google user data. We do not use Google user data for advertising profiling unrelated to CommentHunter account authentication. We do not transfer Google user data to third parties except to our infrastructure processors needed to operate authentication and the Service (for example our auth/database host), and only as described in this policy.
Google's processing of your data is governed by Google's Privacy Policy. You can revoke CommentHunter's access at any time in your Google Account permissions: myaccount.google.com/permissions.
If you sign up with email and password instead, we store a securely hashed password managed by our authentication provider. We do not store plaintext passwords.
If you purchase a plan or credits, payment processing is handled by Stripe. We may receive and store billing-related identifiers such as Stripe customer ID, subscription status, invoice references, plan type, purchase timestamps, and credit balance. We do not store full payment card numbers on our servers; card data is processed by Stripe under their privacy policy.
To provide the core product, we process:
Comment data generally originates from publicly available pages or APIs you request us to access. You are responsible for ensuring you have the right to process that content under applicable laws and platform terms.
If you contact us or receive product emails (account confirmation, export-ready notices, billing receipts, optional marketing), we process your email address, message content, and related delivery events (sent, bounced, complained, unsubscribed). Marketing emails include an unsubscribe link.
We may automatically collect:
We use collected information to:
We do not sell your personal information. We do not use Google user data for purposes unrelated to providing or improving CommentHunter authentication and account features.
CommentHunter's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google user data obtained via Sign-In is used only to provide or improve user-facing authentication and account features within CommentHunter and is not used for unrelated advertising or sold to data brokers.
Where applicable, we process personal data under one or more of these bases:
We share data only with processors and partners needed to run the Service, including:
These providers process data under their own policies and contractual obligations. We require them to use personal data only to provide services to us, not for independent marketing of your account data.
We retain account data while your account remains active. Export jobs, comment results, and related logs are retained to provide history, billing/credit accounting, abuse prevention, and support—typically for the life of the account or a shorter period if we periodically purge old jobs. Payment records may be retained longer as required by tax and accounting laws.
To request deletion of your CommentHunter account and associated personal data (including Google Sign-In profile data we stored), email maksgamal@gmail.com from the address on your account. We will delete or anonymize personal data within a reasonable period, except limited records we must keep for legal, security, or billing reasons. You may also revoke Google access separately at myaccount.google.com/permissions.
We use industry-standard safeguards such as HTTPS/TLS in transit, access-controlled databases, hashed credentials for password accounts, and least-privilege keys for backend services. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Our processors may store or process data in the United States, European Union, or other countries. Where required, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses) provided by our vendors.
Depending on your location, you may have rights to:
To exercise these rights, email maksgamal@gmail.com from the address associated with your account. We may need to verify your identity before fulfilling the request.
The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided data to us, contact us and we will take appropriate steps to delete it.
The Service may link to third-party sites or interact with social platforms. Their privacy practices are outside our control. Review the policies of those platforms before submitting URLs or personal information to them.
We may update this Privacy Policy from time to time. We will post the updated version at https://commenthunter.click/privacy and revise the "Last updated" date. Material changes may also be communicated by email or in-product notice when appropriate. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
Privacy requests: maksgamal@gmail.com
Product support: max@mail.commenthunter.click
Website: https://commenthunter.click